Inter-organizational e-Services from a SME Perspective: A Case Study on e-Invoicing

R. Naggi () and P. L. Agostini ()
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R. Naggi: LUISS Guido Carli
P. L. Agostini: Università Cattolica del Sacro Cuore

A chapter in Information Technology and Innovation Trends in Organizations, 2011, pp 3-10 from Springer

Abstract: Abstract Adoption of inter-organizational e-services like e-Invoicing is not a simple task for SMEs. This work is an exploratory attempt to understand such complexity. Through the analysis of a case study the paper further points out that external pressures might induce SMEs to adopt e-services not matching their needs. New and probably underestimated questions arise: can pressures by trading counterparties generate market distortions and hidden inefficiencies also in e-service adoption? The paper will derive some preliminary conclusions and will propose directions for future research on the topic.

Keywords: Supply Chain; Focal Firm; Market Distortion; Exploratory Case Study; Supply Chain Cost (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2632-6_1

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DOI: 10.1007/978-3-7908-2632-6_1

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