The Impact of Using an ERP System on Organizational Processes and Individual Employees

A. Spano () and B. Bellò ()
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A. Spano: University of Cagliari
B. Bellò: University of Cagliari

A chapter in Information Technology and Innovation Trends in Organizations, 2011, pp 83-90 from Springer

Abstract: Abstract This article reports the results of a research aimed at investigating the impact of an ERP system on organizational processes and individual employees in a public sector organization (Italian Regional Council). Through a qualitative method (Focus Groups – FG) interesting results have come out: system introduction planning, organizational and technical aspects seem to be relevant issues to be addressed in order to improve ERP system’s effectiveness. Through a structured questionnaire, a larger sample of employees will be involved in the second phase, aimed at testing the constructs which emerged with the FG analysis and the relationships among them.

Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2632-6_10

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DOI: 10.1007/978-3-7908-2632-6_10

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