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Understanding the ICT Adoption Process in Small and Medium Enterprises (SMEs)

R. Naggi ()
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R. Naggi: LUISS Guido Carli

A chapter in Information Technology and Innovation Trends in Organizations, 2011, pp 515-522 from Springer

Abstract: Abstract Information and Communication Technologies are often regarded as powerful enablers for long-term organizational sustainability of SMEs. If at the policy level we can observe a general consensus about the benefits of ICTs for SMEs, on the other side the relatively low diffusion rates, the less optimistic stance proposed by part of the organizational literature and the lack of research on this specific theme suggest that further inquiry is needed. The paper is still a research in progress, at its initial stage. The aim is to shed light on how the adoption process unfolds in smaller enterprises: by overcoming a so-called technological expansionist view, it suggests a shift from trying to find generalized adoption factors towards a deeper understanding of ICT adoption in practice. Considering also that the academic literature mainly focuses on large corporations, the paper proposes to explore this gap and to outline potential directions for future research.

Keywords: Small Business; Technology Acceptance Model; Small Enterprise; Adoption Decision; Adoption Process (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2632-6_58

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DOI: 10.1007/978-3-7908-2632-6_58

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