A Study of E-services Adoption Factors

Ada Scupola () and Hanne Westh Nicolajsen
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Ada Scupola: Roskilde University
Hanne Westh Nicolajsen: Ålborg University

A chapter in Emerging Themes in Information Systems and Organization Studies, 2011, pp 169-179 from Springer

Abstract: Abstract In this chapter we combine two subjects that are in our heart: e-services and diffusion of innovation. By drawing on earlier research on e-services, innovation, and technology adoption we investigate the factors that influence adoption of e-services in a specific academic library, Roskilde University Library (RUB). The conclusion of this research is that both external environmental factors and internal organizational factors are important factors in adoption of e-services at Roskilde University Library. However the study shows that external factors such as government intervention and technological development might have been having a more important role than other external factors and that top management might have more influence on radical e-services adoption than other factors in the organizational context.

Keywords: Service Innovation; Research Library; Innovation Adoption; External Environmental Factor; Academic Library (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2739-2_14

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DOI: 10.1007/978-3-7908-2739-2_14

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