How Teams Can Achieve Success Using New Technologies in Order to Help Knowledge Sharing and Organizational Learning in Communities of Practice: A Case Study in Public Sector

Luigi Bernardis (), Riccardo Maiolini () and Raffaella Naggi ()
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Luigi Bernardis: LUISS University
Riccardo Maiolini: LUISS University
Raffaella Naggi: LUISS University

A chapter in Information Systems: Crossroads for Organization, Management, Accounting and Engineering, 2012, pp 481-489 from Springer

Abstract: Abstract The aim of this paper is to explain how new technologies can contribute to overcome problems in developing of knowledge sharing in self-regulated team within a socio-technical approach. Especially knowledge sharing among Community of Practice’s members can be helped adopting some simple web-based solution. This knowledge sharing, that in the past was possible only “off-line”, allows to teams the spanning of temporal and special boundaries. After a review of socio-technical assumptions, we draw a model where the adoption of simple web-based technology have a mediation effect on both individual and team performances. The propositions based on this model have been tested in a recent case study. Findings confirm that adopting web-based solutions, the knowledge sharing among Communities of Practice member across the company and about solution to variances have a stronger effect on team performance.

Keywords: Knowledge Sharing; Team Performance; Technology Adoption; Practice Member; Knowledge Creation Process (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2789-7_52

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DOI: 10.1007/978-3-7908-2789-7_52

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