 Developments in UK maritime hospitality managementPhilip Gibson
Chapter 9.0 in Cruise Sector Growth, 2009, pp 95-111 from Springer Abstract: Abstract The Merchant Navy Training Board (MNTB) has recently completed a project to develop National Occupational Standards and a qualification structure for Maritime Hospitality Management. The work was undertaken in recognition of the importance in attracting and retaining people with hospitality skills at management levels for passenger shipping (to include the cruise, superyacht and ferry industries). This paper presents, for the first time, the newly designed qualification structure, charts the work that led to the inception of the project and provides commentary to show how progress was made. The Merchant Navy Training Board believes the new structure is important for passenger shipping companies because, as well as forming the basis for industry specific qualifications, the suite of national occupational standards can be used for a broad range of activities including: to inform training decisions; to draw up job descriptions; and to provide a framework for training and development. Keywords: Qualification Structure; Company Policy; Cruise Ship; Core Unit; Passenger Shipping (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-8349-8346-6_8 Ordering information: This item can be ordered from DOI: 10.1007/978-3-8349-8346-6_8 Access Statistics for this chapter More chapters in Springer Books from Springer |
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