Reducing Voluntary Turnover Through Improving Employee Self-Awareness, Creating Transparent Organizational Cultures, and Increasing Career Development

Jeffrey R. Moore () and Douglas Goodwin ()
Additional contact information
Jeffrey R. Moore: Anderson University
Douglas Goodwin: Anderson University

A chapter in Driving the Economy through Innovation and Entrepreneurship, 2013, pp 389-403 from Springer

Abstract: Abstract Successful companies exist when employees and stakeholders interact in a constructive manner to focus on the accomplishment of critical tasks. This research examined the ways self-assessment and peer assessments can be used to reduce organizational dysfunction by increasing employee self-awareness as well as improving employee career progression. Employee management behaviors in a service company were assessed by their peers in order to determine positive organizational culture and level of stress. The study also explored two links: (a) between the consistency of self-evaluation versus peer evaluation of the employee and the level of stress in the organization and (b) between the consistency of peer evaluation versus the supervisor’s performance expectation of the employee and the level of stress in the organization. The researchers hypothesized that lower levels of stress within the organization indicate a higher perception of skill among employees. This study also explored which management skills are most important for developing a healthy work culture in a service industry.

Keywords: Management Skill; Blind Spot; Pretax Income; Employee Engagement; Team Task (search for similar items in EconPapers)
Date: 2013
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-81-322-0746-7_32

Ordering information: This item can be ordered from
http://www.springer.com/9788132207467

DOI: 10.1007/978-81-322-0746-7_32

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().