Power Politics in the Governance of IT Outsourcing: The Undermining of Top IT Executives

Subrata Chakrabarty () and Jun Wang ()
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Subrata Chakrabarty: University of Nebraska
Jun Wang: Troux Technologies

A chapter in Driving the Economy through Innovation and Entrepreneurship, 2013, pp 787-793 from Springer

Abstract: Abstract IT labor is cheaper in countries like India and China than in the advanced economies like USA. When a US firm’s performance has been poor, its business leaders (CEO, CFO, COO) may attempt to undermine its IT leaders (CIO, Head of IT, etc.) to exercise power over the outsourcing of IT work. IT leaders may resist such attempts if they have the support of a sizeable in-house IT workforce—who might be incited by their cultural differences against the supplier’s IT workforce. Ultimately, a consequence of business leaders undermining IT leaders is that the customer firm’s outsourcing performance could suffer.

Keywords: Information Technology; Power Politics; Business Leader; Chief Information Officer; Supply Firm (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1007/978-81-322-0746-7_64

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