Using Information Systems for Enhancing Internal Operation: Enterprise Resource Planning Systems

Jun Xu () and Mohammed Quaddus
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Jun Xu: Southern Cross University
Mohammed Quaddus: Curtin University

Chapter Chapter 7 in Managing Information Systems, 2013, pp 109-119 from Springer

Abstract: Abstract In this chapter, we will review functional information systems, explain why there is a trend towards cross-functional information systems, identify the major cross-functional information systems in business and their main roles, explain the need for enterprise resource planning (ERP) systems in business, discuss implementation issues of ERP systems, and describe emerging trends of ERP systems.

Keywords: Business Process; Customer Relationship Management; Enterprise Resource Planning; Enterprise Resource Planning System; Knowledge Management System (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-94-91216-89-3_7

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DOI: 10.2991/978-94-91216-89-3_7

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