Technology Application in the Tourism Industry in Asia: Theories and Practices

Anukrati Sharma () and Shruti Arora
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Anukrati Sharma: University of Kota
Shruti Arora: University of Kota

Chapter 1 in Handbook of Technology Application in Tourism in Asia, 2022, pp 3-17 from Springer

Abstract: Abstract The ever-flourishing tourism industry is one of the considerable contributors to the economy of developed and developing nations. With the technological advancement in this industry, it has changed the way we travel with more interactive and exciting experience. Today, nobody is suspicious that there is a perfect combination of technology, tourism. The technological revolution has augmented customer’s expectations with an emphasis on the look for convenience. From tour apps to online check-ins, traveling might be so much more inopportune without technology to attach us to the rest of the world. Information technology (IT) theories and their applications help to embrace present-day innovations and collect the advantages accessible from such expansion. To coordinate with the worldwide cutthroat competitive environment and to move further according to the changes, the utilization of innovation and information technology is predictable. This investigation reviews various kinds of literature from research papers, articles, books, newspapers, and studies, the significance and benefits of IT applications, and how they contribute to the tourism industry. The chapter showed that IT is increasingly becoming critical and most generally used in satisfying the information required, innovation process, and studying behavior and performance. The applications or uses of IT are utilized in the promotion and showcasing customer management process, esteem creation, and competitive benefit.

Keywords: Tourism; Hospitality; Information technology; Asia (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-2210-6_1

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DOI: 10.1007/978-981-16-2210-6_1

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