Technological Development of Methods for Organisation of Airborne Meals in Airlines
Christian Kahl (),
Aigerim Kadyrgaliyeva,
Vera Kim,
Renata Ualgaliyeva and
Tamila Arab Syrlybayeva
Additional contact information
Christian Kahl: Beijing Jiaotong University
Aigerim Kadyrgaliyeva: Almaty Management University
Vera Kim: Almaty Management University
Renata Ualgaliyeva: Almaty Management University
Tamila Arab Syrlybayeva: Almaty Management University
Chapter 17 in Handbook of Technology Application in Tourism in Asia, 2022, pp 353-373 from Springer
Abstract:
Abstract The paper reviews the current situation of flight catering in Almaty on the example of LLP “Almaty Catering Services,” which is the only existing catering enterprise that provides flights departing from Almaty International Airport. The main aim of the dissertation is to provide suggestions for overall improvement of productivity through the implementation of new technologies and integrated systems. The topic of “Development of methods of organizing catering in the airlines” was chosen because earlier, the direction of automation and computerization in the production of in-flight catering did not receive due attention both in Kazakhstan and abroad. The challenge faced by researchers was the obtainment of information due to lack of literature on the topic of this study, both in electronic and in paper form. Due to the lack of secondary information, it was necessary to search for primary information in the form of a series of studies: analysis, interview, observation, and comparison. Researchers analyzed the current state of the enterprise and conducted SWOT-analysis as well as a series of interviews with division managers and the top management. This made it possible to identify the main difficulties that the enterprise faces in the course of its activities and to develop a further action plan for conducting field research. Observation helped to identify the need of implementing automation and computerization systems in the process of work. A comparative characteristic of volume of production let out by the person and the equipment was given. Also, the benchmarking of foreign companies supplying on-board meals was carried out.
Keywords: Air catering; Technology development; Tourism; Food production; Management; Kazakhstan (search for similar items in EconPapers)
Date: 2022
References: Add references at CitEc
Citations:
There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.
Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
HTML/Text
Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-2210-6_17
Ordering information: This item can be ordered from
http://www.springer.com/9789811622106
DOI: 10.1007/978-981-16-2210-6_17
Access Statistics for this chapter
More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().