Exploring Information Technology in Smart Tourism in Indonesia

Hengky Sumisto Halim ()
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Hengky Sumisto Halim: Bina Darma University

Chapter 22 in Handbook of Technology Application in Tourism in Asia, 2022, pp 471-489 from Springer

Abstract: Abstract Currently, the development of computer information technology (IT) is very rapid. Many of the tourism and hospitality industry enterprises are utilizing this technology in the context of smart tourism and hospitality (STH). In focus group discussion, the respondents argued that not all hoteliers and tourism businesses did not use all part of information technology in their efforts to develop the competitiveness of smart tourism and hospitality industry. This is due to the limited human resources that mastered the technology. It was found that many of the information technologies have not been utilized optimally by smart tourism and hospitality businesses. This can be predicted that in the future, this paper will become their reference to develop business development in the field of smart tourism while the digital information technology can increase the competitiveness of STH in the future.

Keywords: Information technology; Competitiveness; Smart tourism and hospitality; Indonesia (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-2210-6_22

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DOI: 10.1007/978-981-16-2210-6_22

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