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Artificial Intelligence and Robotics Driving Tourism 4.0: An Exploration

Himanshi Dhoundiyal and Priyakrushna Mohanty ()
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Himanshi Dhoundiyal: Research Scholar, Institute of Hotel & Tourism Management, M.D. University
Priyakrushna Mohanty: Pondicherry University

Chapter 57 in Handbook of Technology Application in Tourism in Asia, 2022, pp 1265-1285 from Springer

Abstract: Abstract With massive technological revolutions in place, Tourism 4.0 is gearing up to a new world of possibilities driven by the colossal amount of data generated from the tourist mobility across the world. In this context, AI and robotics are emerging out to be the game changers in the era of Tourism 4.0. This chapter aims to bring forth the various facets of AI and robotics driving the tourism industry towards a sustainable future. Some of the challenges that lie ahead have also been discussed in this work. It is concluded that with many new integrations to the field of AI and robotics, the tourism industry is expected to reach new heights of customization, service delivery, and experience management amplified by the accurate forecasting techniques in the days to come.

Keywords: Artificial intelligence; Robotics; Tourism 4.0; Big data; Tourism experience management (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-2210-6_57

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DOI: 10.1007/978-981-16-2210-6_57

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