Technology Based Service Offers and Tourist Experience Generation in the Tourism and Hospitality Industry in Bangladesh

Sadia Afrin Ananya ()
Additional contact information
Sadia Afrin Ananya: Bangabandhu Sheikh Mujibur Rahman Science and Technology University

Chapter Chapter 20 in Technology Application in the Tourism and Hospitality Industry of Bangladesh, 2021, pp 333-344 from Springer

Abstract: Abstract The antiquity of civilization is related to technological development which is fulfilling the peoples’ demand year after years. It is successful to create a revolutionary impact on various fields including medical, tourism, communication, digital media, artificial intelligence, scientific innovation, new gadgets and what not. Reliance on the technology of tourism and hospitality industry is swelling from the perspective of the whole world. Instead of service providers, technological advancement offers an interactive and thrilling understanding of tourists. It has made it accessible for visitors to have required information through the Internet and to decide what additional step they should take. In Bangladesh, tourists are enclosed by technology as it supports them throughout their whole travel journey. This chapter is a cogent study that is designed to identify the experience of tourists by using technology, either it is positive or undesirable. In addition, it also compacts with the reaction of them to the technology based services offered from the industry with possible suggestions.

Keywords: Technology; Tourist experience; Tourism; Hospitality (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-2434-6_20

Ordering information: This item can be ordered from
http://www.springer.com/9789811624346

DOI: 10.1007/978-981-16-2434-6_20

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().