Technology Application in the Chinese Tourism Industry

Mohammad Musa (), Preethu Rahman, Zhi-rong Kang and Syed Far Abid Hossain
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Mohammad Musa: Shaanxi Normal University
Preethu Rahman: Shaanxi Normal University
Zhi-rong Kang: Shaanxi Normal University
Syed Far Abid Hossain: IUBAT-International University of Business Agriculture and Technology

Chapter Chapter 13 in Technology Application in Tourism in Asia, 2022, pp 219-239 from Springer

Abstract: Abstract Technology has brought exciting changes to our lives by altering our decision-making, communicating, learning, entertainment, etc. Tourism is a dynamic practice that needs tools for decision-making and competition in economic, social, and environmental sustainability demands. In the current era of high technology and development, big data, artificial intelligence, virtual reality, augmented reality, “3S” technology, and smart tourism are widely applied in all aspects of social life. It plays a good role in the promotion and growth of the tourism industry. This chapter intends to determine the significant technological changes, influences, and customers’ relationship with the industry in recent years. We defined and proposed philosophical, methodological, technical, and realistic uses of technology for the Chinese tourism industry to support advanced technical services to satisfy customers’ needs. Future technologies suitable for Chinese tourism are systematic planning and layout of scenic spots, investigation and evaluation of tourism resources, destination planning, tourism information management and application, tourism environment monitoring, etc. The future technology gradually becomes familiar for travelers to China since it promotes its tourism industry 3.0. and industry 4.0 worldwide. The Internet and the Internet of Things (IoT) include inserting sensors with vehicles, suitcases, buildings, etc., to make substantial improvements to the travel industry. Technical innovations and institutional changes are the reason for the evolution of the Chinese tourism industry.

Keywords: Technology; Smart tourism; “3S” technology; Industry 4.0; Customer experience; Augmented reality (AR); Virtual reality (VR) (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-5461-9_13

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DOI: 10.1007/978-981-16-5461-9_13

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