Mobile Technology and Applications in the Tourism and Hospitality Industry of Hong Kong

Md. Alauddin, Syed Far Abid Hossain and Mohammad Masrurul Mowla
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Md. Alauddin: City University of Hong Kong
Syed Far Abid Hossain: Xi’an Jiaotong University
Mohammad Masrurul Mowla: International Islamic University Chittagong (IIUC)

Chapter Chapter 15 in Technology Application in Tourism in Asia, 2022, pp 255-266 from Springer

Abstract: Abstract The tourism industry of Hong Kong is very charming and Information technology has added a new dimension to this industry. Information technology plays an important role as a part of people’s everyday lives, its adoption in trade and commerce is increasing sharply, and the customers of the tourism industry expect all facilities and dealing over online. In this regard, the tourism industries of Hong Kong are trying to adopt the latest technological devices to enrich the sector. Moreover, Hong Kong has created a better reputation for its attractive tourism site seeing places not only in Asia but also all over the world. It is a beautiful city, which attracts millions of tourists. It is eminent for its beautification. Further, it is also known as a clean city in Asia. Due to the highly intense competition, they are using modern technology to diminish costs, boost operational efficiency, and mostly to improve the service quality to gain a competitive advantage. This chapter focuses mobile technology and application in the tourism and hospitality industry of Hong Kong. This chapter also covers how Hong Kong uses technological applications (app) to develop its tourism and hospitality industry.

Keywords: Information technology; Application; Tourism; Hospitality; Hong Kong (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-5461-9_15

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DOI: 10.1007/978-981-16-5461-9_15

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