Tourism in Bangladesh: The Application of Technologies

Muhammad Khalilur Rahman (), Azizul Hassan and Md. Abdul Jalil
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Muhammad Khalilur Rahman: Universiti Malaysia Kelantan (UMK)
Azizul Hassan: The Tourism Society
Md. Abdul Jalil: World University of Bangladesh

Chapter Chapter 23 in Technology Application in Tourism in Asia, 2022, pp 383-394 from Springer

Abstract: Abstract The contribution of the tourism industry is following a changing pattern in recent years owing to the availability of advanced technologies. The tourism industry was one of the first industries to use information and communication technologies (ICT) almost entirely for business functions. Since then, the development of tourism has been aided by ICT and its success rely heavily on technology. Arguably, ICT encourages this integration and allows tourism goods to be customised to meet the needs of specific individuals. Because of changes in tourist consumer behaviour, the market is becoming more segmented, with each potential consumer belonging to several market segments at the same time. Tourist operators’ awareness of these developments and their preparations to respond, or better yet, be proactive are majorly questionable. ICT has brought with it a slew of new challenges and opportunities for business and tourism, and thus posing challenges to the industry and tourism operators, in general. This paper examines the ICT trends that have occurred in the tourism industry followed by the industry’s ICT developments and the responses of various players to the challenges that these developments bring in the context of Bangladesh. The study uses secondary data and includes expert opinion to get better insights.

Keywords: Tourism; ICT; Technology; Development; Bangladesh (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-5461-9_23

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DOI: 10.1007/978-981-16-5461-9_23

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