Mobile Technology’s Role in Tourism of Asia: Patents, Articles, News, and Feedback of Mobile Tour Applications

Muhammad Jawad () and Munazza Naz
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Muhammad Jawad: Fatima Jinnah Women University
Munazza Naz: Fatima Jinnah Women University

Chapter Chapter 26 in Technology Application in Tourism in Asia, 2022, pp 423-437 from Springer

Abstract: Abstract The aim of this research is to define mobile technology’s status and role in achieving sustainable and smart tourism in Asia, and to examine potential research and policy directions for academia and managers in practise. Several references, such as patents, scholarly journals, and press, and chosen methodologies adapted for the purpose of each study were used in this analysis. Netminer, a social network research software, was used the study to evaluate the relationships between the International Patent Classification (IPC) codes of patents. To evaluate the texts of patents, journal articles, and press, the thesis used the T-LAB software for content analysis. The research used the Leximancer software, which uses relative frequency to evaluate user feedback of mobile applications. We identified different types of data-related technology and mobile technologies for smart city networks and maps in this report. We also found that mobile technology was linked to the climate, sustainability, industry, and consumer themes. Using their feedback, we further examined user perceptions and desires for mobile travel applications. Mobile technology developments are expected to generate creative customer experiences, foster sustainable competitive advantages for tourism destinations and tourism-related vendors, and develop sustainable smart tourism competencies.

Keywords: Mobile applications; Smart tourism; Tourism sustainability; Content analysis (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-5461-9_26

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DOI: 10.1007/978-981-16-5461-9_26

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