Review of Literature on TQM and National Culture

Yomi Babatunde () and Sui Pheng Low ()
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Yomi Babatunde: University of the Witwatersrand
Sui Pheng Low: National University of Singapore

Chapter Chapter 2 in Cross-Cultural Management and Quality Performance, 2015, pp 11-29 from Springer

Abstract: Abstract This chapter reviews literatures on international construction, quality and quality management concepts, and culture and conflicts as well as the relationships that exist among these concepts, which are appropriately supported with relevant case studies. Through these reviews, this chapter establishes the relationship between national culture and potential impacts on total quality management (TQM) implementation.

Keywords: Conflicts; International construction; National cultural dimensions; National quality awards; Quality management systems (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-287-362-0_2

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DOI: 10.1007/978-981-287-362-0_2

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