The Emerging Market for Individualised Support and Care

Fiona Macdonald ()
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Fiona Macdonald: RMIT University

Chapter Chapter 6 in Individualising Risk, 2021, pp 111-133 from Springer

Abstract: Abstract The landscape of social care provision and employment in Australia is fundamentally changing due to the establishment of a cash-for-care individualised market for social care consumers of disability support and care services. In a largely unregulated publicly-managed and funded market, a growing number and diversity of for-profit service providers and co-ordinators, labour and care brokers and Uber-style digital care platforms are re-shaping social care provision and work. Frontline workers are employed in more casualised and insecure jobs. Self-employed contracting and direct employment arrangements are placing workers on the margins or beyond the boundaries of labour laws.

Keywords: Gig economy; Digital care platforms; Care labour markets; Australia—NDIS; Disability support worker employment (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-33-6366-3_6

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DOI: 10.1007/978-981-33-6366-3_6

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