The Conceptual Framework of Collaborative Configuration of Smart PSS and Suppliers toward Sustainability

Lingdi Liu () and Wenyan Song ()
Additional contact information
Wenyan Song: Beihang University

Chapter 3 in Smart Product-Service Systems and Sustainable Supply Chains Co-design, 2026, pp 39-52 from Springer

Abstract: Abstract Smart Product-Service Systems (Smart PSS) refer to systems formed by combining smart connected products and electronic services. Unlike conventional products and services, Smart PSS provides integrated solutions to end-users, enhancing user satisfaction and the sustainability of primary manufacturers. On one hand, customers can easily access products and services through e-commerce and mobile networks. On the other hand, by collaboratively designing Smart PSS solutions with suppliers, primary manufacturers can meet end-user needs and control supply chain risks. However, research on Smart PSS solution design has primarily focused on system architecture and product/service development, lacking studies on the operational aspects. Typically, system architecture and supplier selection are sequential decisions. Song and Sakao (2017) proposed a customized industrial product-service solution design framework focused on user requirements, defining the scope of industrial product services and providing a modular PSS design process from the lifecycle management perspective. This approach is characterized by its flexibility in meeting user needs while ignoring the significant support from suppliers, such as offering components and technology assistance. If the primary manufacturer configures Smart PSS and selects a supplier together, the reconfiguration costs might be reduced, and the production efficiency of products/services will be improved (Metta and Badurdeen, 2012). Thus, in this chapter, we define the relevant concepts of Smart PSS solution configuration and analyze the structural characteristics of Smart PSS solutions and the corresponding supplier solutions, as well as the connection between Smart PSS solutions and their suppliers. Based on this foundation, a theoretical framework for the collaborative configuration of Smart PSS and sustainable suppliers is proposed. It establishes a standardized and feasible analysis process, clarifies the responsibilities of various stakeholders, and specifies each stage’s inputs and outputs. The framework considers both design theory and practice and ensures that satisfactory configuration solutions can be obtained by following the configuration process.

Date: 2026
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-95-5267-2_3

Ordering information: This item can be ordered from
http://www.springer.com/9789819552672

DOI: 10.1007/978-981-95-5267-2_3

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().