A Framework for Bridging the Digital Divide: Improving Connectivity and Opportunities in Rural Malaysia

Puteri Nor Ellyza Nohuddin (), Zahidah AbdKadir () and Nora Azima Noordin ()
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Puteri Nor Ellyza Nohuddin: Institute of Visual Informatics, Universiti Kebangsaan Malaysia
Zahidah AbdKadir: Higher Colleges of Technology
Nora Azima Noordin: Higher Colleges of Technology

A chapter in Technology for Societal Transformation, 2025, pp 215-233 from Springer

Abstract: Abstract The digital divide between urban and rural Malaysia is a serious barrier in accessing core services, education, and economic opportunities for rural communities. This study addresses this challenge through the assessment of key national initiatives, such as the National Fiberisation and Connectivity Plan and Jalinan Digital Negara. These initiatives go a long way in trying to bridge this gap, but affordability, generally limited infrastructure, and a lack of digital literacy in the less privileged parts of the world are some problems that it may continue to encounter. This study, therefore, tries to explore how such programs have been effectively implemented to enhance digital connectivity and which ones still require further development. It identifies real-life examples and practical interventions aimed at the development of ways through which digital access can be widened, digital literacy enhanced, and community involvement developed. The solutions are to address the exact challenges that rural populations face, especially in those areas bounded by difficult topography. Hence, the study has called for collaborative efforts in investment targeted at policy reforms that ensure sustainable digital growth in rural Malaysia. It also calls for community-driven initiatives to make an inclusive digital ecosystem possible; here, rural residents would be at the heart of driving their full participation in the digital economy. It thus contributes to the ongoing efforts of bridging the digital divide with practical recommendations on infrastructure improvements, digital literacy, and inclusivity that are imperative for socio-economic development relevant to Malaysia and improvement in the quality of life in the rural settings.

Keywords: Digital connectivity; Rural communities; Digital gap; Social inclusion (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/978-981-96-1721-0_14

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