Diversity and Inclusion

Neema Gupta and Ashish K. Gupta
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Neema Gupta: Chandigarh University
Ashish K. Gupta: ITC, Panchkula

Chapter Chapter 12 in Human Resource Management for Organisational Success, 2025, pp 345-379 from Springer

Abstract: Abstract This comprehensive chapter discusses the critical aspects of diversity and inclusion in the workplace, emphasising their importance in fostering innovation, collaboration, and organisational success. It begins by introducing the concepts of diversity and inclusion, highlighting their distinct benefits in creating a dynamic and equitable work environment. The guide explores inclusive hiring practices, diversity training, and development programmes as foundational strategies for embedding these values into organisational culture. It further examines the role of performance management and feedback mechanisms in promoting equity and addressing biases. Additionally, it outlines essential workplace policies and procedures, effective conflict resolution and mediation strategies, and retention techniques for nurturing diverse talent. Together, these insights provide a roadmap for building an inclusive workplace that values every individual’s unique contributions, driving sustained growth and harmony.

Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-96-8556-1_12

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DOI: 10.1007/978-981-96-8556-1_12

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