Use of Technology to Develop a More Financially Inclusive World

Sau Wai Law
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Sau Wai Law: University of Reading

Chapter Chapter 1 in Financial Inclusion, Technology and Virtual Banking, 2024, pp 1-22 from Springer

Abstract: Abstract In this theoretical research titled “Financial Inclusion, Technology, and Virtual Banking: A Theoretical Perspective,” I explore the intersection of financial inclusion and technology. Our focus lies in understanding the factors influencing the demand for technology as the sole platform for banking needs. Through qualitative analysis of focus group discussions, I identify critical determinants such as socio-cultural perceptions, trust in technology, ease of use, and perceived benefits. Additionally, we highlight challenges faced by individuals transitioning from traditional banking to virtual platforms and propose policy recommendations to promote inclusive and accessible financial services in an increasingly digital world.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-97-1127-7_1

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DOI: 10.1007/978-981-97-1127-7_1

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