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The Evolution of Outsourcing: Embracing the Era of Outsourcing 4.0

Mohammadreza Akbari ()
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Mohammadreza Akbari: James Cook University

Chapter Chapter 8 in The Road to Outsourcing 4.0, 2024, pp 169-198 from Springer

Abstract: Abstract This chapter delves into the dynamic landscape of outsourcing 4.0, tracing its historical evolution from rudimentary models to the interconnected and technologically sophisticated era. Outsourcing 1.0 initiated the journey with cost-centric delegation, paving the way for outsourcing 2.0, marked by a shift toward collaboration and relationship management. The intricacies of a globalized economy and the integration of cloud technology have played pivotal roles in shaping outsourcing 3.0, paving the way for the current epoch of outsourcing 4.0. This latest phase integrates digital technologies, strategic partnerships, and a holistic outsourcing approach, emphasizing Industry 4.0's role in supply chain digitalization. The chapter underscores the dynamic nature and necessity for agile, responsive management amid global crises. The chapter underscores the need for organizations to balance benefits, address challenges, and seize opportunities for a competitive edge in the evolving digital landscape. In this transformative era, agility and forward-thinking are essential to fully harness outsourcing 4.0 in supply chain management.

Keywords: Outsourcing evolution; Strategic partnerships; Technology-driven outsourcing; Digital transformation; Digital innovation (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-97-2708-7_8

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DOI: 10.1007/978-981-97-2708-7_8

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