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Study on the Socio-Demographics of Online Food Delivery: Foodpanda Customers and Its Association with the Frequency and Spending Patterns

Norfazlirda Hairani (fazlirda.h@umk.edu.my), Mardhiah Kamaruddin, Nik Noorhazila Nik Mud, Sarina Ismail and Md Zaki Muhamad Hasan
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Norfazlirda Hairani: Universiti Malaysia Kelantan
Mardhiah Kamaruddin: Universiti Malaysia Kelantan
Nik Noorhazila Nik Mud: Universiti Malaysia Kelantan
Sarina Ismail: Universiti Malaysia Terengganu
Md Zaki Muhamad Hasan: Universiti Malaysia Kelantan

A chapter in Industry Forward and Technology Transformation in Business and Entrepreneurship, 2023, pp 571-580 from Springer

Abstract: Abstract Food retailing in Malaysia is rapidly developing, and the scenario mainly affects the online food delivery market. This study aims to identify the socio-demographic characteristics of the customers who prefer Foodpanda services and their associations with frequency and spending patterns. It was conducted based on the descriptive analysis performed on 306 participants in Kota Kinabalu, Sabah. This study empirically indicates that the association between age, occupation, and frequency of using the Foodpanda service is P

Keywords: Foodpanda; Socio-demographics; Frequency; Spending patterns (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-99-2337-3_49

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DOI: 10.1007/978-981-99-2337-3_49

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