Knowledge, Attitude, Performance, and Intention of UMK Students in Choosing Online Learning During COVID-19 Pandemic

Zailani Abdullah (), Syamsuriana Sidek (), Salini Aina Mamat (), Loke Yi Shao () and Nabilah Huda Zailani ()
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Zailani Abdullah: Universiti Malaysia Kelantan
Syamsuriana Sidek: Universiti Malaysia Kelantan
Salini Aina Mamat: Universiti Malaysia Kelantan
Loke Yi Shao: Universiti Malaysia Kelantan
Nabilah Huda Zailani: Universiti Kebangsaan Malaysia

A chapter in Industry Forward and Technology Transformation in Business and Entrepreneurship, 2023, pp 865-874 from Springer

Abstract: Abstract This study was conducted to investigate the knowledge, attitudes, performance, and intentions of Universiti Malaysia Kelantan (UMK) students in choosing online learning during the COVID-19 pandemic. COVID-19 is an illness that causes severe acute respiratory syndrome. This new type of illness has caused a huge pandemic worldwide, which was announced by the World Health Organization (WHO). Movement Control Order (MCO), an initiative by Malaysian government to curb the spread of COVID-19, was launched on 18th March 2020. The lockdown operation has affected a lot to public and private higher education institutions. Higher education institutions have implemented online learning, which is e-learning instead of face-to-face classes. This study was to determine the knowledge, attitude, and performance of the students towards the intention of choosing online learning during the COVID-19 pandemic. The quantitative research method was used involving 361 students from two main faculties in UMK City Campus. A questionnaire in Google Forms was delivered to the students via WhatsApp. Data collected were analysed using Smart PLS version 3. As for the results, the students’ attitude and performance had a significant relationship towards the intention to choose online learning, rather than knowledge. This study can be used as a basis and reference in developing any new and integrated learning systems in dealing with unpredictable situations in the future.

Keywords: Knowledge; Attitude; Performance; Intention; Online learning (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/978-981-99-2337-3_73

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