Experience at AT & T

Kazuhito Isomura ()
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Kazuhito Isomura: Chuo University

Chapter Chapter 3 in Chester I. Barnard: Innovator of Organization Theory, 2023, pp 31-47 from Springer

Abstract: Abstract This chapter aims to clarify what experience Barnard accumulated at AT & T and how he was influenced by that when building and developing his theory of organization and management. However, as Chap. 2 pointed out, it is not easy to check how his experience at AT & T is related to his theory because Barnard avoided directly referring to his experience and observation. Therefore, the chapter first presents an overview of the Bell Telephone System. It then summarizes the history of AT & T briefly to identify what management issues Barnard had to face and handle as a headquarters staff member, general manager, and top manager at an operating company. Finally, it traces Barnard’s early management thought on the basis of his published papers and unpublished manuscripts.

Keywords: AT & T; Monopoly; Nationalization; The Great Depression; Separation of ownership and management; Industrial labor union (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-99-7039-1_3

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DOI: 10.1007/978-981-99-7039-1_3

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