Study on Ethics and Etiquettes of Business Relationships in Mongolia

Davaasuren Batsukh (), Tsolmon Mashlai (), Sharbandi Ryenchin () and Ugtakhjargal Baldangombo ()
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Davaasuren Batsukh: National University of Mongolia
Tsolmon Mashlai: National University of Mongolia
Sharbandi Ryenchin: National University of Mongolia
Ugtakhjargal Baldangombo: National University of Mongolia

A chapter in Knowledge Transformation and Innovation in Global Society, 2024, pp 537-551 from Springer

Abstract: Abstract In the context of business, ethics encompasses the behavior, values, norms, and attitudes of all members within an organization and its stakeholders. Etiquette is closely linked to ethics and is influenced by national culture, social norms, and traditions within the business environment. This research examines the dynamics of business ethics and etiquette in Mongolia. To conduct this research, the same methodology used in a previous study conducted a comprehensive review of research studies on business ethics and etiquette in the context of China, identifying sixteen characteristics of business ethics and one hundred sixty-one characteristics of business etiquette. While both countries acknowledge the importance of ethics in business relationships, there are notable variations in their prioritization and perception. The findings of this study highlight the influence of cultural nuances on business practices in each country. Moreover, the study underscores the significance of understanding and adapting to the specific ethical and etiquette expectations within each cultural context for successful business engagements. These insights contribute to cross-cultural business understanding and offer valuable guidance to organizations operating in both Mongolia and China.

Keywords: Business ethics; Business etiquette; The stages of business relationships; Inception stage; Development stage; Maintenance stage; Dissolution stage (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-99-7301-9_27

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DOI: 10.1007/978-981-99-7301-9_27

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