Emotional Intelligence and Job Performance

R. S. Mekhala (mekhala.antony@vit.ac.in)
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R. S. Mekhala: Vellore Institute of Technology

Chapter Chapter 2 in Emotional Intelligence Matters, 2024, pp 33-99 from Springer

Abstract: Abstract Introduction by the Editor: Workplace emotional health plays a vital role in managing stress and maintaining strong interpersonal relationship in the workplace. Workplace emotional health is regulated by mainly four factors namely work load, emotional intelligence, emotional blackmail and emotional labour. A study undergone by Chin yen et al., in 2023 states that workplace emotional health can be measured by four factors emotional expression strategies, emotional awareness, interpersonal adaptation and work load. Stress is crucial to academic and industrial jobs, which should be regulated in a productive way. The results of this study revealed that workplace emotional health can be regulated by three factors emotional control, interpersonal relationship management and self-motivation. The same way a manager’s emotional quotient also affects the subordinate’s productivity. Zhang et al., adopted a multilevel framework investigation in 2020 to find out the link between group leader’s emotional intelligence with group performance, came out with a reliable result of two factors group cohesion and person-group fit. A good match between job match and group member’s characteristics may help in addressing these issues in advance.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-99-7727-7_2

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DOI: 10.1007/978-981-99-7727-7_2

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