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Research on the Influence of Factors on the Intention to Use QR-Pay in Payment and Electronic Money Transfer of Students at Universities

Thi Nguyet Dung Nguyen (), Thuy Trang Nguyen, Kim Ngan Phan, Quynh Lien Nguyen, Viet Bac Nguyen and Hoang Hao Bui
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Thi Nguyet Dung Nguyen: Hanoi University of Industry
Thuy Trang Nguyen: Hanoi University of Industry
Kim Ngan Phan: Hanoi University of Industry
Quynh Lien Nguyen: Hanoi University of Industry
Viet Bac Nguyen: Hanoi University of Industry
Hoang Hao Bui: Hanoi University of Industry

A chapter in Proceedings of the 4th International Conference on Research in Management and Technovation, 2024, pp 513-524 from Springer

Abstract: Abstract The basic objective of this study is to determine the influence of factors on the intention to use QR-Pay in payment and electronic money transfer of students at universities. The research was conducted in two phases, qualitative research and quantitative research. Qualitative research identifies 4 factors affecting the intention to use QR-Pay form in payment and electronic money transfer of students at universities, including: (i) “Attitudes” for QR-Pay payment method, (ii) “Subjective norm”, (iii) “Perception of behavioral control” and (iv) “Trust” for QR-Pay payment method. Quantitative research is carried out through survey questionnaires. The study used multivariate regression analysis through SPSS 26.0 software with a sample of 852. The results of multivariable regression analysis showed that the research model is consistent with the survey data, in which, factors “Attitude”, “Trust” toward QR-Pay payment method and the variable “Subjective norm” have a positive influence on the intention to use QR-Pay in payment and electronic money transfer of students. Students at universities, the factor “Perception of behavioral control” has a negative influence on this intention.

Keywords: Intention to use QR-Pay payment method; Payment; Electronic money transfer (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-99-8472-5_47

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DOI: 10.1007/978-981-99-8472-5_47

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