Excellence Framework

Niranjan Gattupalli () and RaviTeja Amerineni ()

Chapter Chapter 4 in Mastering Salesforce Quality, 2026, pp 55-84 from Springer

Abstract: AbstractYou’ve seen how smart automation unlocks ROI and supports continuous quality. But that only works if the tools behind it don’t crack under pressure—or worse, create more problems than they solve.

Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:979-8-8688-2894-2_4

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DOI: 10.1007/979-8-8688-2894-2_4

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