Problem-Solving and Public Services

Tony Kinder and Jari Stenvall
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Tony Kinder: Tampere University
Jari Stenvall: Tampere University

Chapter Chapter 2 in Problem-solving and Learning for Public Services and Public Management, 2024, pp 35-77 from Springer

Abstract: Abstract Successful human societies and successful humans are good at problem-solving because it brings benefits. In doing so, they deploy socially honed learning faculties (language, cognition, recall memory, consciousness) unique to the human species. Problem-solving is inseparable from progress since solutions to one set of problems give rise to the next set: there is no status in social problem-solving. Humans build on general, transferable theoretical knowledge and craft skills, learned in logic-of-practice, coupled with context-specific knowledge (subjective and emotional), expanding the stock of solved problems and mobilising new capabilities.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sptchp:978-3-031-43230-9_2

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DOI: 10.1007/978-3-031-43230-9_2

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