Conflict Management in Family Businesses

Veland Ramadani, Erick P. C. Chang, Ramo Palalić and Esra Memili
Additional contact information
Veland Ramadani: South East European University
Erick P. C. Chang: Arkansas State University
Ramo Palalić: Sultan Qaboos University
Esra Memili: University of North Carolina at Greensboro

Chapter 7 in Entrepreneurial Family Businesses, 2024, pp 135-150 from Springer

Abstract: Abstract Like every other business, a family firm is not safe from conflicts from within, whether created intentionally or unintentionally. Sometimes, the organizational design and/or organizational culture can cause conflicts that might result in a bad image of the whole organization. This chapter overviews the most critical elements in conflict management that can happen in family businesses as it happens in other organizations. The best practices and examples of how such conflicts are solved are provided in this content. The role of organizational culture, as well as the best approaches to resolving these issues, is elaborated. Other important issues related to conflict management that can be applied to family businesses are explored.

Keywords: Conflict; Conflict management; Negotiation; Post-conflict report; Family business system; Organizational culture; Problem solving (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sptchp:978-3-031-59261-4_7

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DOI: 10.1007/978-3-031-59261-4_7

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