Knowledge Is Human

Klaus North and Gita Kumta
Additional contact information
Klaus North: Hochschule RheinMain
Gita Kumta: SVKM’s Narsee Monjee Institute of Management Studies

Chapter 4 in Knowledge Management, 2014, pp 105-149 from Springer

Abstract: Abstract This chapter underlines the significance of people as the knowledge resource of an organisation. The reader learns about new forms of labour relations and knowledge worker productivity. Five groups of actors of the knowledge firm are introduced and particular emphasis is placed on competence development and motivation of knowledge workers. Communities of Practice (CoP) are discussed as an effective format for situated and social learning (For a detailed treatment of the topic we recommend the textbook “Effective knowledge work” by North and Gueldenberg 2011).

Keywords: Customer Satisfaction; Business Unit; Extrinsic Motivation; Incentive System; Middle Management (search for similar items in EconPapers)
Date: 2014
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sptchp:978-3-319-03698-4_4

Ordering information: This item can be ordered from
http://www.springer.com/9783319036984

DOI: 10.1007/978-3-319-03698-4_4

Access Statistics for this chapter

More chapters in Springer Texts in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().