Electronic Commerce Payment Systems and Order Fulfillment

Efraim Turban, Judy Whiteside, David King and Jon Outland
Additional contact information
Efraim Turban: University of Hawaii
Judy Whiteside: Lang Associates
David King: Dataffiti, LLC
Jon Outland: Herzing University

Chapter 11 in Introduction to Electronic Commerce and Social Commerce, 2017, pp 331-380 from Springer

Abstract: Abstract Upon completion of this chapter, you will be able to: 1. Describe cross-border EC and the issues that arise in EC payments and fulfillment. 2. Describe the major changes in retail and their impacts on EC payments. 3. Discuss the different payment cards used online and processing methods. 4. Discuss the different categories and potential uses of smart cards. 5. Describe the issues with and solutions to online micropayments. 6. Understand PayPal and third-party payment gateways. 7. Understand the major types and methods of mobile payments. 8. Describe the differences and key characteristics of digital and virtual currencies. 9. Define EC order fulfillment and describe the EC order fulfillment process. 10. Describe the major problems of EC order fulfillment. 11. Describe various solutions to EC order fulfillment problems.

Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sptchp:978-3-319-50091-1_11

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DOI: 10.1007/978-3-319-50091-1_11

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