Retailing in Electronic Commerce: Products and Services

Efraim Turban, Judy Whiteside, David King and Jon Outland
Additional contact information
Efraim Turban: University of Hawaii
Judy Whiteside: Lang Associates
David King: Dataffiti, LLC
Jon Outland: Herzing University

Chapter 3 in Introduction to Electronic Commerce and Social Commerce, 2017, pp 67-99 from Springer

Abstract: Abstract Upon completion of this chapter, you will be able to: 1. Describe electronic retailing (e-tailing) and its characteristics. 2. Classify the primary e-tailing business models. 3. Describe how online travel and tourism services operate and how they influence the industry. 4. Discuss the online employment market, including its participants and benefits. 5. Describe online real estate services. 6. Discuss online stock-trading services. 7. Discuss cyberbanking and online personal finance. 8. Describe on-demand delivery of groceries and similar perishable products and services related to them. 9. Describe the delivery of digital products such as online entertainment. 10. Discuss various online consumer aids, including price comparison sites. 11. Describe the impact of e-tailing on retail competition. 12. Describe disintermediation and other B2C strategic issues.

Date: 2017
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DOI: 10.1007/978-3-319-50091-1_3

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