Order Fulfillment Along the Supply Chain in e-Commerce

Efraim Turban, Jon Outland, David King, Jae Kyu Lee, Ting-Peng Liang and Deborrah C. Turban
Additional contact information
Efraim Turban: University of Hawaii
Jon Outland: Herzing University
David King: JDA Software
Jae Kyu Lee: Yonsei University
Ting-Peng Liang: National Sun Yat-sen University
Deborrah C. Turban: Turban Company Inc.

Chapter 13 in Electronic Commerce 2018, 2018, pp 501-534 from Springer

Abstract: Abstract Upon completion of this chapter, you will be able to: 1. Define EC order fulfillment and describe the EC order fulfillment process. 2. Describe the make-to-order approach and 3D printing. 3. Describe the role of warehousing in order fulfillment and the use of robots there. 4. Describe EC delivery methods including futuristic ones. 5. Describe the major problems of EC order fulfillment along the supply chains. 6. Describe various solutions to EC order fulfillment problems. 7. Describe RFID supply chain applications. 8. Describe B2B order fulfillment. 9. Describe other supply chain topics.

Keywords: Order Fulfillment; Supply Chain; Radio Frequency Identification (RFID); RFID Tags; Warehouse Management System (WMS) (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (3)

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DOI: 10.1007/978-3-319-58715-8_13

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