Retailing in Electronic Commerce: Products and Services

Efraim Turban, Jon Outland, David King, Jae Kyu Lee, Ting-Peng Liang and Deborrah C. Turban
Additional contact information
Efraim Turban: University of Hawaii
Jon Outland: Herzing University
David King: JDA Software
Jae Kyu Lee: Yonsei University
Ting-Peng Liang: National Sun Yat-sen University
Deborrah C. Turban: Turban Company Inc.

Chapter 3 in Electronic Commerce 2018, 2018, pp 79-122 from Springer

Abstract: Abstract Upon completion of this chapter, you will be able to: 1. Describe electronic retailing (e-tailing) and its characteristics. 2. Classify the primary e-tailing business models. 3. Describe how online travel and tourism services operate and how they influence the industry. 4. Discuss the online employment market, including its participants and benefits. 5. Describe online real estate services. 6. Discuss online stock trading services. 7. Discuss cyberbanking and online personal finance. 8. Describe on-demand delivery of groceries and similar perishable products and services related to them. 9. Describe the delivery of digital products such as online entertainment. 10. Discuss various online consumer aids, including price comparison sites. 11. Describe the impact of e-tailing on retail competition. 12. Describe disintermediation and other B2C strategic issues.

Date: 2018
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DOI: 10.1007/978-3-319-58715-8_3

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