How to Put Knowledge Management into Practice

Klaus North and Gita Kumta
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Klaus North: Wiesbaden Business School, Hochschule RheinMain
Gita Kumta: School of Business Management, SVKM’s Narsee Monj. Inst. of Management Studies

Chapter 9 in Knowledge Management, 2018, pp 301-330 from Springer

Abstract: Abstract This chapter provides guidance on implementing knowledge management initiatives in practice. To meet the challenges of the knowledge organisations of the future governance options of KM functions are discussed. The reader learns about several KM implementation frameworks. Kotter’s eight principles for leading change are introduced as KM implementation requires a change of behaviour. To anchor knowledge management practices at individual level five key competences of knowledge workers are explained. The chapter ends with a 12 point programme for KM. The KM tool explained at the end of the chapter is the «Work-out» approach developed by General Electric.

Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sptchp:978-3-319-59978-6_9

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DOI: 10.1007/978-3-319-59978-6_9

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