International Information Systems Management

Kamal Fatehi and Jeongho Choi
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Kamal Fatehi: Kennesaw State University
Jeongho Choi: St. John Fisher College

Chapter 10 in International Business Management, 2019, pp 309-338 from Springer

Abstract: Abstract In this chapter, the basic issues of international information systems (IS) management are introduced. The chapter discusses the characteristics of computer-based information systems (CBIS) and the benefits they will bring to the firm. It elaborates on the IS applications that enable the firm to link with its suppliers, customers, and other organizations, including the government. These include supply chain management (SCM), enterprise resource planning (ERP), and electronic data interchange (EDI), as well as the use of the Internet. The chapter explores the ramifications of internationalization on the IS function in the firm. It examines various IS options and suggests the alternatives available to MNCs. Also, in this chapter, we learn about the impact of information technology (IT) on MNC operations. Based on the MNCs’ requirements and the environmental limitations that they experience, this chapter makes several suggestions for the deployment of specific IS. Finally, the impact of the internationalization of the firm on the chief information officer’s (CIO’s) responsibilities and duties is discussed.

Keywords: Computer-based Information Systems (CBIS); Enterprise Resource Planning (ERP); Including Supply Chain Management; Chief Information Officer; Electronic Data Interchange (EDI) (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1007/978-3-319-96622-9_10

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