Introduction to Digital Government

Daniel Veit and Jan Huntgeburth
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Daniel Veit: Universität Augsburg
Jan Huntgeburth: Universität Augsburg

Chapter 1 in Foundations of Digital Government, 2014, pp 1-17 from Springer

Abstract: Abstract The goal of this chapter is to provide a general idea of the characteristics, scope, goals, current status, and future prospects of digital government. Digital government is defined as the use of Information and Communication Technologies (ICT), in particular the internet, to transform the relationship between government and society in a positive manner. Two coexisting reform paradigms of digital government – the participatory and the managerial approach – are briefly introduced. Both paradigms aim to improve the relationship between government and society in such a way that government is perceived as more responsive, accessible, transparent, responsible, participatory, efficient, and effective than before. Moreover, digital government models aiming to explain, predict, and prescribe how digital government develops are presented. Finally, an overview about the target audience, structure, and learning goals of this textbook is given.

Keywords: Public Administration; Digital Divide; Government Service; Public Procurement; Government Organization (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sptchp:978-3-642-38511-7_1

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DOI: 10.1007/978-3-642-38511-7_1

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