The Digital Divide

Daniel Veit and Jan Huntgeburth
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Daniel Veit: Universität Augsburg
Jan Huntgeburth: Universität Augsburg

Chapter 3 in Foundations of Digital Government, 2014, pp 33-49 from Springer

Abstract: Abstract Despite the undoubted potential of the internet to improve public service provision and citizen engagement, the digital divide phenomenon remains one of the main barriers to migrating administrative and political processes to the internet. This chapter elaborates why the digital divide is an important issue for policy-makers in social welfare states. Moreover, a digital divide framework is presented which highlights the multidimensional nature of the phenomenon. On the basis of this framework, current European activities to bridge the digital divide are discussed. Finally, the consequences of the digital divide for digital government are analyzed.

Keywords: Cultural Capital; Information Society; Disadvantaged Group; Digital Content; Capability Approach (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sptchp:978-3-642-38511-7_3

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DOI: 10.1007/978-3-642-38511-7_3

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