Factors Explaining Perceptions Towards Information and Communication Technologies with Data Drawn from the European Social Survey

Aggeliki Kazani, Eva Tsouparopoulou, Dimitris Parsanoglou and Maria Symeonaki ()
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Aggeliki Kazani: Panteion University of Social and Political Sciences, Department of Social Policy
Eva Tsouparopoulou: Panteion University of Social and Political Sciences, Department of Social Policy
Dimitris Parsanoglou: National and Kapodistrian University of Athens, Department of Sociology
Maria Symeonaki: Panteion University of Social and Political Sciences, Department of Social Policy

Chapter Chapter 10 in Quantitative Methods and Data Analysis in Applied Demography - Volume 2, 2025, pp 109-124 from Springer

Abstract: Abstract Information and Communication Technologies (ICTs) have become pervasive in various aspects of individuals’ lives, including personal, leisure, work, and civic participation aspects. The COVID-19 pandemic has heightened the importance of this issue, turning it into an urgent policy concern. The transformative nature of the Internet and its influence on social inequalities and stratification have long been acknowledged. This study aims to systematically investigate and present indicators that capture individuals’ attitudes towards online and mobile communication. With raw data drawn from the latest European Social Survey (ESS, round 10), the analysis focuses on variations among participating countries. Specifically, the study examines disparities in attitudes using the ESS’s rotating module on ‘Digital social contacts in work and family life’. The objective is to explore the factors underlying Europeans’ perceptions towards ICT, including digital scepticism, optimism, and digital skills. Through empirical examination, this research sheds light on Europeans’ attitudes towards ICT and identifies factors that may account for them, while also examining the association between digital skills, optimism, and scepticism and specific socio-demographic factors, such as education, gender and age.

Keywords: ICT; Digital skills; Digital scepticism; Digital optimism; Digital divide; Loglinear regression; Correspondence analysis; Chi-square test of independence (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/978-3-031-82279-7_10

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