Parcel Lockers, an Answer to the Pressure on the Last Mile Delivery?

Özhan Zurel (), Laurent Hoyweghen, Stijn Braes and Aurelie Seghers
Additional contact information
Özhan Zurel: Belgian Institute for Postal services and Telecommunications
Laurent Hoyweghen: Belgian Institute for Postal services and Telecommunications
Stijn Braes: Belgian Institute for Postal services and Telecommunications
Aurelie Seghers: Belgian Institute for Postal services and Telecommunications

A chapter in New Business and Regulatory Strategies in the Postal Sector, 2018, pp 299-312 from Springer

Abstract: Abstract Over the last decade, e-commerce has spurred the growth in parcel lockers. This relatively new phenomenon has the potential to significantly impact different aspects of the traditional postal delivery model. First of all, preliminary research shows that consumers approach parcel lockers positively, although it is yet only used by a rather small part of end users. Secondly, parcel locker delivery is estimated to be more cost efficient than traditional home delivery. Thirdly, parcel lockers are expected to have a positive impact on ecological sustainability. This paper gives an overview of the parcel locker landscape of several countries with differing postal market characteristics. The paper continues with an analysis of the sustainability and cost efficiency of parcel lockers. Finally, some potential regulatory challenges are outlined.

Date: 2018
References: Add references at CitEc
Citations: View citations in EconPapers (7)

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:topchp:978-3-030-02937-1_22

Ordering information: This item can be ordered from
http://www.springer.com/9783030029371

DOI: 10.1007/978-3-030-02937-1_22

Access Statistics for this chapter

More chapters in Topics in Regulatory Economics and Policy from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().