The Role of Parcel Lockers in the Last-Mile Delivery

Stijn Braes () and Ozhan Zurel ()
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Stijn Braes: Belgian National Regulatory Authority, BIPT
Ozhan Zurel: Belgian National Regulatory Authority, BIPT

A chapter in Service Challenges, Business Opportunities, and Regulatory Responses in the Postal Sector, 2024, pp 269-282 from Springer

Abstract: Abstract In many postal markets, the number of parcel lockers have increased steeply. This chapter aims to give an insight on whether usage has followed this trend with a focus on consumer preferences and needs. Next, the sustainability and cost efficiency are discussed. Finally, we deal with certain regulatory implications of the market evolution.

Keywords: Parcel locker; Last-mile delivery; Delivery options; Sustainability; Consumer needs; Consumer preferences; Regulation (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:topchp:978-3-031-65599-9_18

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DOI: 10.1007/978-3-031-65599-9_18

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