Innovation, Disruption, and Partnering: Changing the DNA of Posts from the Inside Out

Adam C. Houck ()
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Adam C. Houck: IBM Global Business Services

A chapter in The Future of the Postal Sector in a Digital World, 2016, pp 91-102 from Springer

Abstract: Abstract The global postal industry finds itself in the midst of a disruptive transformation: one that was born of globalization, liberalization, and corporatization, was fueled by technological substitution, and is now being accelerated by the growth and proliferation of other new technologies such as the Internet of Things (IoT), social media, and cognitive computing.

Keywords: Service Offering; Product Offering; Strategic Intent; Private Sector Firm; Postal Industry (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:topchp:978-3-319-24454-9_7

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DOI: 10.1007/978-3-319-24454-9_7

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