Protecting Consumers Using Postal and E-Commerce Delivery Services in Competitive European Markets

John Hearn ()
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John Hearn: Formerly vice-chair CERP and Project Manager Postal Regulation, ComReg

A chapter in The Changing Postal and Delivery Sector, 2017, pp 127-137 from Springer

Abstract: Abstract Consumer protection in two separate, but related, markets is considered in this paper.

Keywords: Consumer Protection; Postal Service; Alternative Dispute Resolution; Postal Item; Universal Service (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:topchp:978-3-319-46046-8_9

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DOI: 10.1007/978-3-319-46046-8_9

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