Hunting, Gathering and Taking It Home: Bringing New Perspectives and Perceptions into Organisations

Steven Ney and Christoph Meinel
Additional contact information
Steven Ney: T-Systems International
Christoph Meinel: University of Potsdam

Chapter Chapter 5 in Putting Design Thinking to Work, 2019, pp 93-111 from Springer

Abstract: Abstract Design Thinking helps people innovate by mobilising a plurality of approaches, skills and perspectives. This is why exploration spaces in large organisations (discussed in Chap. 4 ) need large reservoirs of variegated (and even contending) ideas. In this chapter, we look at how Design Thinking generates and manages these pools of contending ideas, frames and perspectives. In particular, this chapter reviews two ways of creating a plurality of views for exploration. First, the chapter examines the way multi-disciplinary teams contribute to these reservoirs of ideas. Relying on the available evidence, the chapter depicts how DT implementation programmes encouraged and mobilised a plurality of views and perspectives within DT teams. Second, the chapter also shows how methods of qualitative social science and ethnography enable design teams to ‘hunt and gather’ insights from users and stakeholders (Plattner et al. Design thinking research: Measuring performance in context. Springer Science & Business Media, 2012). Here, again based on available empirical evidence, the chapter looks at the effects the introduction of these methods have had on large organisations in the private and public sectors. Like Chap. 4 , this chapter draws lessons from the analysis of the implementation cases.

Date: 2019
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:undchp:978-3-030-19609-7_5

Ordering information: This item can be ordered from
http://www.springer.com/9783030196097

DOI: 10.1007/978-3-030-19609-7_5

Access Statistics for this chapter

More chapters in Understanding Innovation from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().