Assessing the Impact of Design Thinking in Organizations: Foundations of a Framework

Selina Mayer (), Martin Schwemmle (), Claudia Nicolai () and Ulrich Weinberg ()
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Selina Mayer: HPI School of Design Thinking, Hasso Plattner Institute for Digital Engineering
Martin Schwemmle: HPI School of Design Thinking, Hasso Plattner Institute for Digital Engineering
Claudia Nicolai: HPI School of Design Thinking, Hasso Plattner Institute for Digital Engineering
Ulrich Weinberg: HPI School of Design Thinking, Hasso Plattner Institute for Digital Engineering

A chapter in Design Thinking Research, 2021, pp 255-272 from Springer

Abstract: Abstract Understanding the impact of Design Thinking in organizations is fundamental for fostering its dissemination and development. This chapter thus deals with the assessment of Design Thinking impact in organizations. Providing an overview of the concept of “impact” and reviewing existing models of impact measurement, we derive important criteria for assessing the impact of DT. Moreover, the chapter presents an overview of existing research in the fields of DT and design while showing the lack of a proper framework currently in place. Synthesizing these streams, it proposes foundations for the impact assessment of DT in organizations.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:undchp:978-3-030-76324-4_14

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DOI: 10.1007/978-3-030-76324-4_14

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